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- User Account
Creation
Your user account will be sent automatically to your email address
registered on the system. Thus it is important that you provide a
current and valid email address during registration.
- Login
An initial system generated password will be given to you on the
email together with your system username.
Login at http://elearning.kaplan.com/kfhk
You will be prompted to change password on
first time login.
- Password Format
Please do take note that the password format needs to adhere to the
following standard:
- Must be at least eight characters long
- Must have at least one lower case letter(s)
- Must have at least one upper lower case letter(s)
- Must have at least one non-alphanumeric character(s)
The complexity of the password format is to ensure that your account
is not easily subjected to password brute-force attack.
- Forgot Password
If you forget your password, you may request the password to be
reset and send to your email address by clicking the Yes, help me
login in button at the login screen.
Please refer to step-by-step instructions here.
- Change Password
You can change your password anytime after
login to the system.
To change password, click on your system name at the top right
corner of the screen.
As an example shown above, clicking on the student one link will
redirect to the user profile screen. Once u are
in the profile screen, click the Change password button to change to
a new password.
- Access to Course Content
Once you login, on the left pane you will
see a section called MY
COURSES which will list the course(s) that you have
registered for.
Example below shows that the student has registered for the course CFA – LEVEL I
Click on the course to enter the course content page
- The screen says Server is disconnected.
Click here
for further instructions.
- Experiencing frequent reloading while viewing online lecture
recording
This can happen if there are extreme fluctuations in your
available bandwidth or if your computer has very high processor or
disk load. If your internet connection speed falls below the minimum
required for too long, you may experience times of slow playback or
frequent rebuffering. The only wait is to
wait until your internet connection speeds up. If your computer is
working too hard – the CPU is overtaxed or your hard drive is
constantly reading and writing data, you can reduce the load on your
CPU and system by closing applications that are not related to your
browser.
While Kaplan has catered for enough bandwidth on our end to
support online video and audio streaming, the user end is not
within Kaplan control.
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